Thank you for purchasing our digital art prints at Annam Pure Arts.
1. Non-Refundable Policy
Due to the digital nature of our products (instant digital downloads), all sales are final. Once the files have been downloaded or emailed to you, we cannot offer refunds, returns, or exchanges.
2. Exceptions & Damaged/Incorrect Files
Your satisfaction is our top priority. If you encounter any technical issues with the files (e.g., corrupt file, unable to download, or incorrect artwork version), please contact us immediately. We will gladly send you a replacement file or resolve the issue as quickly as possible.
3. Contact Information
For any questions or technical support regarding your digital downloads, please reach out to us at:
Email: support@annampurearts.com
Address: [Anh điền số nhà, tên đường, phường, thành phố, Việt Nam]