Shipping policy

Digital Delivery Policy

Thank you for choosing Annam Pure Arts. We provide sacred digital calligraphy and Christian artwork for instant download. Please review our delivery terms below.

1. Immediate Digital Delivery

All items at Annam Pure Arts are digital products.
NOTICE: No physical product will be shipped. No frames, canvases, or paper prints are included in your purchase.

Delivery Time: Instant (0 days). Upon payment confirmation, your high-resolution files are available immediately.

Delivery Fee: $0.00 (Zero Shipping Cost). Global access to all digital assets.

2. Accessing Your Artwork

Checkout Page: A direct download link appears immediately after payment is completed.
Email Delivery: An automated secure link is sent to your registered email address within 5 minutes.
Account Access: If you created an account, your files are permanently stored in your "Downloads" history.

3. Service Hours & Processing

While downloads are automated 24/7, our human support team operates under the following schedule to assist with any custom requests or technical issues:

Order Processing Time: Instant.
Order Cut-off Time: 5:00 PM (GMT+07:00) Indochina Time (Ho Chi Minh City).
Customer Support: Monday to Friday (9:00 AM – 5:00 PM).

4. Technical Support

If you experience any issues with file accessibility, corrupted downloads, or require a specific file format (PDF, JPG, PNG) or custom dimensions for your monastery-sourced calligraphy, please contact us. We guarantee a functional file delivery or a manual re-send within 24 hours.